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Toshiba Satellite M40 (PSM42) User Manual

Page 144

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User’s Manual

9-5

Troubleshooting

AC power

If you have trouble turning on the computer with the AC adaptor connected,
check the

DC IN

indicator. Refer to Chapter 6,

Power and Power-Up

Modes

for more information.

Battery

If you suspect a problem with the battery, check the

DC IN

indicator as well

as the battery indicator. For information on indicators and battery operation
see Chapter 6 5,

Power and Power-Up Modes

.

Problem

Procedure

AC adaptor doesn’t

power the computer

(DC IN indicator does

not glow blue)

Check the connections. Make sure the cord

is firmly connected to the computer and a

power outlet.

Check the condition of the cord and

terminals. If the cord is frayed or damaged,

replace it. If the terminals are soiled, wipe

them with cotton or a clean cloth.
If the AC adaptor still does not power the

computer, contact your dealer.

Problem

Procedure

Battery doesn’t

power the computer

The battery may be discharged. Connect

the AC adaptor to charge the battery.

Battery doesn’t

charge when the AC

adaptor is attached

(Battery indicator

does not glow

orange.)

If the battery is completely discharged, it will

not begin charging immediately. Wait a few

minutes.
If the battery still does not charge, make

sure the outlet is supplying power. Test it by

plugging in an appliance. If it doesn’t work,

try another power source.

Check whether the battery is hot or cold to

the touch. If the battery is too hot or too

cold, it will not charge properly. Let it reach

room temperature.