Toshiba Satellite Pro P100 (PSPAE) - Manual (Page 130)

9-4 User’s Manual
Troubleshooting
Self test
When the computer starts up, the self test will be run automatically, and the
following will be displayed:
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system
dependent on how the Boot Priority is set in the computer’s BIOS.
If any of the following conditions are present, the self test failed:
■ The computer stops and does not proceed to display information or
messages except the TOSHIBA logo.
■ Random characters appear on the screen, and the system does not
function normally.
■ The screen displays an error message.
Turn off the computer and check all cable connections as well as PC Card
and memory module connections. If the test fails again, contact your dealer.
Power
When the computer is not plugged into an AC outlet, the battery pack is the
primary power source. However, your computer has a number of other
power resources, including intelligent power supply, Real Time Clock
battery. These resources are interrelated and any one could affect apparent
power problems. This section provides check lists for AC power and the
battery. If you cannot resolve a problem after following them, the cause
could lie with another power resource. In such case, contact your dealer.
Overheating power down
If the computer’s internal temperature becomes too high, the computer will
automatically shut down
AC power
If you have trouble turning on the computer with the AC adapter connected,
check the DC IN indicator. Refer to Chapter 6, Power and Power-Up
Modes , for more information.
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Problem Procedure
AC adapter doesn’t
power the computer
(DC IN indicator does
not glow blue).
Check the connections. Make sure the cord is firmly
connected to the computer and a power outlet.
Check the condition of the cord and terminals. If the
cord is frayed or damaged, replace it. If the
terminals are soiled, wipe them with cotton or a
clean cloth.
If the AC adapter still does not power the computer,
contact your dealer.