beautypg.com

Toshiba Satellite P30 User Manual

Page 134

background image

User’s Manual

8-6

Troubleshooting

Battery

If you suspect a problem with the battery, check the DC IN indicator as well

as the indicators for the battery. For information on indicators and battery

operation see Chapter 6, Power and Power-Up Modes.

Problem

Procedure

Battery doesn't power

the computer.

The battery may be discharged. Connect the AC

power cord to charge the battery.

Battery doesn't charge

when the AC power

cord is attached.

(Battery indicator does

not glow amber.)

If the battery is completely discharged, it will not

begin charging at once. Wait a few minutes.
If the battery still does not charge, make sure the

outlet is supplying power. Plug in an appliance

and see if it works. If it doesn't, try another

power source.
Check whether the battery is hot or cold. If the

battery is too hot or too cold, it will not charge

properly. Let it reach room temperature.
Unplug the AC adaptor and remove the battery

to make sure the terminals are clean. If

necessary wipe them with a soft dry cloth dipped

in alcohol.
Connect the AC adaptor and replace the battery.
Check the Battery indicator. If it does not glow,

let the computer charge the battery for at least

20 minutes. If the Battery indicator glows after

20 minutes, let the battery continue to charge for

at least another 20 minutes before turning on the

computer.
If the indicator still does not glow, the battery

may be at the end of its operating life.

Replace it.
If you do not think the battery is at the end of its

operating life, see your dealer.

Battery doesn't power

the computer as long

as expected.

Check the power consumption settings in the

TOSHIBA Power Saver utility. Consider using a

power saving mode.