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Troubleshooting of wireless lan – Pioneer VSX-S510-S User Manual

Page 60

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Additional information

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Audio playback is undesirably stopped or disturbed.

The audio file currently being played back was not recorded in

a format playable on this receiver.

- Check whether the audio file was recorded in a format

supported by this receiver.

- Check whether the folder has been damaged or corrupted.

- Note that there are cases where even the audio files listed as

playable on this receiver cannot be played back or displayed

(

page 49

).

The LAN cable is currently disconnected. Connect the LAN

cable properly (

page 19

).

There is heavy traffic on the network with the Internet being

accessed on the same network. Use 100BASE-TX to access the

components on the network.

When in the DMR mode, depending on the external controller

being used, playback may be interrupted when a volume

operation is performed from the controller. In this case, adjust

the volume from the receiver or remote control.

There is a connection routed through a wireless LAN on
the same network.

There may be a shortage of bandwidth on the 2.4 GHz band

used by the wireless LAN. Make wired LAN connections not

routed through a wireless LAN.

Install away from any devices emitting electromagnetic waves

on the 2.4 GHz band (microwave ovens, game consoles, etc.). If

this does not solve the problem, stop using other devices that

emit electromagnetic waves.

Cannot access Windows Media Player 11 or Windows
Media Player 12.

In case of Windows Media Player 11: You are currently logged

onto the domain through your Computer with Windows XP or

Windows Vista installed. Instead of logging onto the domain,

log onto the local machine (

page 43

).

In case of Windows Media Player 12: You are currently logged

onto the domain through your Computer with Windows 7, 8

installed. Instead of logging onto the domain, log onto the local

machine (

page 43

).

Cannot listen to Internet radio stations.

The firewall settings for components on the network are

currently in operation. Check the firewall settings for

components on the network.

You are currently disconnected from the Internet. Check the

connection settings for components on the network, and

consult with your network service provider if necessary

(

page 45

).

The broadcasts from an Internet radio station are stopped or

interrupted. There are cases where you cannot listen to some

Internet radio stations even when they are listed in the list of

Internet radio stations on this receiver (

page 44

).

The NETWORK function cannot be operated with the
buttons on the remote control.

The remote control is not currently set to the NETWORK mode.

Press

NETWORK

to set the remote control to the NETWORK

mode (

page 48

).

Troubleshooting of wireless LAN

WLAN ERR shows in the display.

There might be an irregularity with the WLAN adaptor

connected to the DC OUTPUT for WIRELESS LAN on the rear

panel.

Network cannot be accessed via wireless LAN.

Wireless LAN converter’s power is not on (Wireless LAN

converter’s “Power”, “WPS” and “Wireless” indicators are not

all lit). Check that the USB cable connecting the wireless LAN

converter to the receiver’s DC OUTPUT for WIRELESS LAN

terminal is properly connected.

The LAN cable is not firmly connected. Firmly connect the LAN

cable (

page 19

).

Wireless LAN converter and base unit (wireless LAN router,

etc.) are too far apart or there is an obstacle between them.

Improve the wireless LAN environment by moving the wireless

LAN converter and base unit closer together, etc.

There is a microwave oven or other device generating

electromagnetic waves near the wireless LAN environment.

- Use the system in a place away from microwave ovens or

others device generating electromagnetic waves.

- Avoid using devices generating electromagnetic waves as

much as possible when using the system with the wireless

LAN.

Multiple wireless LAN converters are connected to the wireless

LAN router. When connecting multiple wireless LAN

converters, their IP addresses must be changed. For example,

if the wireless LAN router’s IP address is “192.168.1.1”, set the

first wireless LAN converter’s IP address to “192.168.1.249”, the

second wireless LAN converter’s IP address to “192.168.1.248”,

using values between 2 and 249 (such as “249” and “248”) that

are not assigned to other wireless LAN converters or to other

devices.

Wireless LAN connections cannot be established between the

wireless LAN converter and base unit (wireless LAN router,

etc.).

- With the wireless LAN converter connected to the receiver,

turn the receiver’s power off, unplug the power cord from the

power outlet, then plug the power cord back in and turn the

receiver’s power on.

- The wireless LAN converter must be set in order to establish

wireless LAN connections. For details, refer to the operating

instructions of the wireless LAN converter.

The wireless LAN converter is properly connected to the

receiver and the wireless LAN converter’s indicators are lit, but

the wireless LAN converter cannot be set from the receiver (the

settings screen cannot be displayed).
If Network Modes in the receiver’s Network Settings is set

to STATIC and the IP address has been set manually, the IP

address set in the wireless LAN converter may not match. In

the receivers Network Settings, set Network Modes to
DHCP

. After the setting is completed, turn the receiver’s power

off. Next, turn the receiver’s power back on and check whether

the wireless LAN converter’s settings can be displayed with the

receiver.
If the settings can be displayed, change the IP address settings

of the receiver and wireless LAN converter as necessary.

The IP address settings of the receiver and wireless LAN

converter do not match the settings of the wireless LAN router,

etc.
Check the IP address settings of the receiver and wireless LAN

converter (including the Network Modes).
If the receiver’s Network Modes is DHCP, turn the receiver’s

power off, then turn the power back on.
Check that the IP addresses of the receiver and wireless LAN

converter match the settings of the wireless LAN router, etc. If

the receiver’s Network Modes is STATIC, set an IP address

matching the network of the base unit (wireless LAN router,

etc.).
For example, if the wireless LAN router’s IP address is

“192.168.1.1”, set the receiver’s IP address to “192.168.1.XXX”

(*1), the subnet mask to “255.255.255.0”, the gateway and DNS

to “192.168.1.1”.
Next, set the wireless LAN converter’s IP address to

“192.168.1.249” (*2).
(*1) Set the “XXX” in “192.168.1.XXX” to a number between 2

and 248 that is not assigned to other devices.
(*2) Set the “249” in “192.168.1.249” to a number between 2

and 249 that is not assigned to other devices.

Try making the wireless LAN converter’s advanced settings.

The wireless LAN converter can be connected to a computer to

make the advanced wireless LAN settings. For details, see the

CD-ROM included for the wireless LAN converter. Check the

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