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09 additional information, Troubleshooting, General – Pioneer VSX-S510-S User Manual

Page 58: Additional information

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9

Chapter

9

58

58

7

4

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and

malfunctions. If you think that there is something wrong with

this component, check the points below. Take a look at the

other components and electrical appliances being used,

because sometimes the problem may lie there. If the trouble

isn’t sorted out even after going through the checks below,

ask your nearest Pioneer authorized independent service

company to carry out repair work.

If the unit does not operate normally due to external effects

such as static electricity disconnect the power plug from

the outlet and insert again to return to normal operating

conditions.

General

ADP ERR shows in the display (VSX-S510 only).

There might be an irregularity with the BT adaptor connected

to the ADAPTOR PORT.

I/U ERR shows in the display (VSX-S510 only).
There might be an irregularity with the device connected to the

front USB port.

The power does not turn on.

Disconnect the power plug from the outlet, and insert again.

Make sure there are no loose strands of speaker wire touching

the rear panel. This could cause the receiver to shut off

automatically.

The receiver suddenly switches off.

When the Auto Power Down function is working, the power will

automatically turn off if the receiver has not operated for

several hours. Check the setting for the Auto Power Down

function (see

The Auto Power Down menu on page 54

).

Switch the receiver back on. If the message persists, call a

Pioneer authorized independent service company.

Check that there are no loose strands of speaker wire touching

the rear panel or another set of wires. If so, re-attach the

speaker wires, making sure there are no stray strands.

The receiver suddenly switches off or the HDMI indicator
blinks.

The receiver may have a serious problem. Disconnect from the

power and call a Pioneer authorized independent service

company.

The power suddenly turns on or off, or the input suddenly
changes (When the Control with HDMI is ON).

This happens because of the synchronized operation due to

the Control with HDMI function. If synchronized operations

are not needed, set the Control with HDMI to OFF (see

HDMI

Setup on page 56

).

OVERLOAD shows in the display and the power turns off.

Please re-check the connection with the speakers. Or check to

make sure that you are not using a speaker that has a lower

impedance than that guaranteed by the product, 4 .

The audio volume is too loud. Turn on the receiver again and

turn down the volume before use.

OVERHEAT shows in the display and the power turns off.

The temperature within the unit has exceeded the allowable

value. Try moving the unit for better ventilation (

page 2

).

Lower the volume level.

TEMP shows in the display and the volume level drops.

The temperature within the unit has exceeded the allowable

value. Try moving the unit for better ventilation (

page 2

).

Lower the volume level.

No sound is output when an input function is selected.

Use

VOLUME +/–

to turn up the volume.

Press

MUTE

on the remote control to turn muting off.

Press

SPEAKERS

to select the proper speaker set (see

Switching the speaker terminal on page 14

).

Set the

SIGNAL SEL

to H (HDMI), C1/O1 (digital) or A (analog)

according to the type of connections made (

page 26

).

Make sure the component is connected correctly (refer to

Connecting your equipment on page 11

).

Check the audio output settings of the source component.

Refer to the instruction manual supplied with the source

component.

Confirm that the speaker switch is not turned OFF (

page 14

).

No image is output when an input function is selected.

Make sure the component is connected correctly (refer to

Connecting your equipment on page 11

).

VSX-S510 only: Check

The Input Assign menu on page 53

to

make sure you’re assigned the correct input.

The video input selected on the TV monitor is incorrect. Refer

to the instruction manual supplied with the TV.

No sound from subwoofer.

Make sure the subwoofer is switched on.

If the subwoofer has a volume knob, make sure it’s turned up.

The Dolby Digital or DTS source you are listening to may not

have an LFE channel.

Switch the subwoofer setting in

Speaker Setting on page 51

to

YES

or PLUS.

Switch the LFE ATT (LFE Attenuate) on

page 40

to LFEATT 0 or

LFEATT 5

.

No sound from surround or center speakers.

Connect the speakers properly (

page 12

).

Refer to

Speaker Setting on page 51

to check the speaker

settings.

Refer to

Channel Level on page 52

to check the speaker levels.

The OSD screen (Home Menu, etc.) isn’t displayed.

The on-screen display is not displayed unless the receiver’s

HDMI OUT 1 terminal and the TV are connected with an HDMI

cable. (VSX-S510 only)

The OSD will not appear if you have connected using the HDMI

output to your TV. Use composite connections when setting up

the system. (VSX-S310 only)

The Phase Control feature doesn’t seem to have an
audible effect.

If applicable, check that the lowpass filter switch on your

subwoofer is off, or the lowpass cutoff is set to the highest

frequency setting. If there is a PHASE setting on your

subwoofer, set it to 0º (or depending on the subwoofer, the

setting where you think it has the best overall effect on the

sound).

Make sure the speaker distance setting is correct for all

speakers (see

Speaker Distance on page 53

).

Considerable noise in radio broadcasts.

Connect the antenna (

page 20

) and adjust the position for best

reception.

Route any loose cables away from the antenna terminals and

wires.

Fully extend the FM wire antenna, position for best reception,

and secure to a wall (or connect an outdoor FM antenna).

Connect an additional internal or external AM antenna

(

page 20

).

Turn off equipment causing interference or move it away from

the receiver (or move antennas farther away from equipment

causing noise).

Broadcast stations cannot be selected automatically.

Connect an outdoor antenna (

page 20

).

Noise during playback of a cassette deck.

Move the cassette deck away from your receiver, until the noise

disappears.

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