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Troubleshooting – BT 400 User Manual

Page 28

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Troubleshooting

Problem

Solutions

No dialling tone

Check that the payphone is plugged
into the phone socket

Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on

Contact the Helpdesk
for contact details, see page 34

Continuous dialling

Change dialling type, try again

tone after you dial

Contact the Helpdesk
for contact details, see page 34

Display is blank

Check that the payphone is plugged
into the phone socket

Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on

Contact the Helpdesk
for contact details, see page 34

Poor reception

Check hole on back of handset is

at other end

not covered during use

Problem

Solutions

Line is busy

Check that the payphone is plugged
into the phone socket

Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on

Contact the Helpdesk

for contact details, see page 34

Display says

Check the cash tray is not full

EMERGENCY CALLS ONLY

Check that the coin slot is not
jammed

Coins not accepted

Check the cash tray is not full

Check that the coin slot is not
jammed

Lost keys

Call the Helpdesk on
Freefone 0800 37 30 85
If you know your key numbers,
please have them ready

Unknown PIN

Contact the Helpdesk
for contact details, see page 34

F

eatures

pages

18

27

Calls

and

cash

pages

4

17

T

roubleshooting

pages

28

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