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Solving problems with printing quality 157 – Konica Minolta Magicolor 5450 User Manual

Page 171

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Solving Problems with Printing Quality

157

There are
toner
smudges or
residual
images.

One or more of the
toner cartridges may
be defective or
installed incorrectly.

Remove the toner cartridges and
check them for damage. If one is dam-
aged, replace it.

There are
toner
smudges on
the back side
of the page
(whether or
not it has
been
duplexed).

The media transfer
roller is dirty.

Clean the media transfer roller.
If you think the transfer roller should be
replaced, contact Technical Support
with the error information.

The media path is
dirty with toner.

Print several blank sheets and the
excess toner should disappear.

One or more of the
toner cartridges may
be defective.

Remove the toner cartridges and
check it for damage. If it is damaged,
replace it.

Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.

The laser lens is dirty. Clean the laser lens.
A toner cartridge may
be defective.

Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.

Symptom

Cause

Solution