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Viewing and clearing processor events – Konica Minolta OpenText RightFax User Manual

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Viewing and Clearing Processor Events

EDC Monitor does not display errors that occur with individual
processors. It will only report specific job files that have
encountered errors. To check for errors in EDC processors, review
the Event Log.

Viewing Processor Events

To view processor events in the Event Log:

1. In EDC Monitor, click the View menu, then click Event Log. A

list of processors for which you can view events appears. See
Figure A.2.

2. To view the event log for a processor, click its name in the

Processor

list.

3. To return to the EDC Monitor Activity view, click the View

menu, and then click Activity.

Figure A.2 EDC Monitor Event Log

Tip

You can update the Activity view or the Event Log by clicking the

View

menu and then clicking

Refresh

.

Clearing the Event Log

By default, events remain in the event log for 30 days. To clear the
event log:

1. With EDC Monitor open, click the Edit menu and then click

Clear All Events.

2. Click Yes to confirm that you want to clear all events.