Avaya DESKPHONE 16CC 700445109 User Manual
Avaya Handset Cordless Phone
Table of contents
Document Outline
- Agent Login
- Agent Logout
- Changing the Agent Work Mode or Agent State
- Viewing Your Skills
- Viewing Your Features
- Scrolling and Navigation
- Answering and Making a Call
- Conference Calls
- Setting up a conference call
- 1. When on an active call, press the Conference button.
- 2. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list.
- 3. When the person answers, press the Join softkey to add the person to the existing call.
- 4. Repeat these steps to add an additional person to the conference call.
- Adding a person on hold to a conference call
- Dropping the last person added from a conference call
- Setting up a conference call
- Contacts
- Call Log
- Changing the language
- Avaya Menu