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4 error message displayed, Error code of the transmission system, Error message displayed -5 – Konica Minolta bizhub 750 User Manual

Page 106: Trou ble s h oot in g chap te r 5

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Troubleshooting

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Network Fax

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5.4

Error Message Displayed

When there occurs any trouble with this machine, the error screen is
displayed. And on this error screen, the following error message is shown.
Take a necessary step referring to the table given below.

When there is no normal communication available after taking action,
contact your service representative.

Error code of the transmission system

Code

Classification

Details of the error

Redi-
al

Corrective Action

N10

Connection er-
ror

Destination error

No

Check the condition of the other par-
ty machine.
Check the network setting of local
machine.
Ask the network administrator if the
network is operating normally.

N11

Connection er-
ror

Connection declined
by the other party
machine

No

Reception is declined.
Check the condition of the other par-
ty machine.

N12

Connection er-
ror

Disconnection of the
line

Yes

Check to see if there occurs any ab-
normal condition with the network,
such as the disconnection of a cable.

N13

Connection er-
ror

No response re-
ceived from the net-
work

No

Check the condition of the other par-
ty machine.
Check the network setting of local
machine.
Ask the network administrator if the
network is operating normally.

N14

Protocol error

Mail delivery error

No

Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.

N15

Protocol error

Connection reset by
the other party ma-
chine

Yes

Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.

N16

Protocol error

Local machine net-
work busy

Yes

Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.

N17

Protocol error

Communication
time out

No

Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.

N18

Other errors

Other errors

No

Check the each settings.
Check to see if there occurs any ab-
normal condition with the network,
such as the disconnection of a cable.
After turning off and on the main
power switch, send it again.

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