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Telephone customer support, Before you call – Kodak DX4330 User Manual

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Chapter 11

Telephone Customer Support

If you have questions concerning the operation of the software or camera, you
may speak with a customer support representative.

Before You Call

Please have the camera or Camera Dock connected to your computer, be at
your computer, and have the following information available:
Operating system __________________________________________
Processor speed (MHz) _____________________________________
Computer model __________________________________________
Amount of memory (MB) ____________________________________
Exact error message you received_______________________________
Version of installation CD________________________
Camera serial number______________________________________