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Kodak OFFICE HERO 6.1 User Manual

Page 32

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Troubleshooting

26

www.kodak.com/go/aiosupport

Cannot send or receive

a fax

Make sure that the wall phone line is plugged into the
Line in port.

Verify that the wall jack works by plugging in a phone
and checking for a dial tone.

Verify that Regions is set to the correct country code.

– Press Home.

– Press

or

to select Printer Settings, then

press OK.

– Press

to select Country/Region, then

press OK.

– Press

or

to select your country, then

press OK.

If you are connected to a DSL phone line, make sure you
have a DSL filter connected to the phone jack.

For more information, go to

www.kodak.com/go/aiosupport

.

Error codes/messages

Go to

www.kodak.com/go/aiosupport

, then type your

error code or message.

Problem

Possible Solutions