Kodak OFFICE HERO 6.1 User Manual

Page 31

Troubleshooting

Ink cartridge errors

■

Check that KODAK Ink Cartridge(s) are installed. Do not
use non-Kodak brand or refilled ink cartridges.

■

Remove, then install the cartridges again. Make sure the
cartridges click into place.

Paper jam

■

Open the printer access door and gently remove any
paper from inside the printer.

■

Remove the duplexer and check for paper in the
rear-access cleanout area; gently remove any paper from
inside the printer.

■

Remove originals from the ADF; gently pull out any that
are jammed.

■

Make sure the paper in the tray is free of tears or
creases.

■

Make sure you do not overload the paper tray.

For more information, go to

Problem

Possible Solutions