Repairs · contact addresses – BrandTech Scientific Transferpette electronic User Manual
Page 68
68
Repairs · contact addresses
– Clean and decontaminate the instrument carefully.
– It is essential always to include an exact description of the type of malfunc-
tion and the media used. If information regarding media used is missing,
the instrument cannot be repaired.
– Shipment is at the risk and the cost of the sender.
In the U.S. and Canada:
– Contact BrandTech Scientific, Inc. and obtain authorization for the return
before sending your instrument for service.
– Return only cleaned and decontaminated instruments, with the Return
Authorization Number prominently displayed on the outside of the package
to the address provided with the Return Authorization Number.
BRAND GMBH + CO KG
Otto-Schott-Straße 25
97877 Wertheim (Germany)
Tel.: +49 9342 808-0
Fax: +49 9342 808-98000
E-Mail: [email protected]
www.brand.de
USA and Canada:
BrandTech
®
Scientific, Inc.
11 Bokum Road
Essex, CT 06426-1506 (USA)
Tel.: +1-860-767 2562
Fax: +1-860-767 2563
www.brandtech.com
India:
BRAND Scientific Equipment Pvt. Ltd.
303, 3rd Floor, ‘C‘ Wing, Delphi
Hiranandani Business Park, Powai
Mumbai - 400 076 (India)
Tel.: +91 22 42957790
Fax: +91 22 42957791
E-Mail: [email protected]
www.brand.co.in
China:
BRAND (Shanghai) Trading Co., Ltd.
Guangqi Culture Plaza
Room 506, Building B
No. 2899, Xietu Road
Shanghai 200030 (P.R. China)
Tel.: +86 21 6422 2318
Fax: +86 21 6422 2268
E-Mail: [email protected]
www.brand.cn.com
Contact addresses
Return for repair
Important!
Transporting of hazardous materials without a permit
is a violation of federal law.
Outside the U.S. and Canada:
– Complete the “Declaration on Absence of Health Hazards” and send the instru-
ment to the manufacturer or supplier. Ask your supplier or manufacturer for the
form. The form can also be downloaded from www.brand.de.