Vaddio Quick-Connect 4 - Manual (Page 7)

Quick-Connect 4
Vaddio Quick-Connect 4 - Document 341-256-1 Rev C
Page 7 of 8
GENERAL
SPECIFICATIONS
Camera Ports: 4-Individual RS-232
Control Through Ports: 2-inputs on RJ-45F and DB9F per camera
1-output on RJ-45F per camera
Power Supply: 18 VDC, 5.5 Amp, 100W
Video Output Connections: S-Video out on 4-pin mini din &
Composite Video Out on BNC
(Both signals are live)
Size: 2-Space Rack Mount Height - 3.5” (8.89cm)
4” (10.16cm) Deep
Weight: 2.2 lbs, 1kg
WARRANTY
INFORMATION Hardware* Warranty - One year limited warranty on all parts. Vaddio warrants this product
against defects in materials and workmanship for a period of one year from the day of
purchase if Vaddio receives notice of such defects during the warranty. They will, at its
option, repair or replace products that prove to be defective.
Exclusions - The above warranty shall not apply to defects resulting from: improper or
inadequate maintenance by the customer, customers applied software or interfacing,
unauthorized modifications or misuse, operation outside the normal environmental
specifications for the product, use of the incorrect power supply, or improper site operation
and maintenance.
Vaddio Customer service – Vaddio will test, repair, or replace the product or products
without charge if the unit is under warranty. If the product is out of warranty, Vaddio will test
then repair the product or products. The cost of parts and labor charge will be estimated by a
technician and confirmed by the customer prior to repair. All components must be returned
for testing as a complete unit. Vaddio will not accept responsibility for shipment after it has
left the premises.
Vaddio Technical support - Vaddio technicians will determine and discuss with the
customer the criteria for repair costs and/or replacement. Vaddio Technical Support can be
contacted through one of the following resources: e-mail support at
[email protected] or
online at www.vaddio.com .
Return Material Authorization (RMA) number -
Before returning a product for repair or
replacement request an RMA from Vaddio’s technical support. Provide a technician with a
return phone number, e-mail address, shipping address, and product serial numbers.
Describe the reason for repairs or returns as well as the date of purchase. Include your
assigned RMA number in all correspondence with Vaddio. Write your assigned RMA number
on the outside of the box when returning the product.
Voided warranty – The warranty does not apply if the original serial number has been
removed or if the product has been disassembled or damaged through misuse, accident,
modifications, or unauthorized repair.
Shipping and handling - Vaddio will not pay for inbound shipping transportation or
insurance charges or accept any responsibility for laws and ordinances from inbound transit.
Vaddio will pay for outbound shipping, transportation, and insurance charges all items under
warranty but will not assume responsibility for loss and/or damage by the outbound freight
carrier. If the return shipment appears damaged, retain the original boxes and packing
material for inspection by the carrier. Contact your carrier immediately.
Products not under warranty - Payment arrangements are required before outbound
shipment for all out of warranty products.
*Vaddio manufactures its hardware products from parts and components that are new or equivalent to
new in accordance with industry standard practices.