Year “nqa” warranty, General warranty information, Parts & labor – Power Soak SI-100 Owner's Manual User Manual
Page 41: Conditions of the warranty

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3-Year “NQA” Warranty
The Power Soak 3 year “NQA” (No Questions Asked) Warranty is the most powerful in
the industry. Every Power Soak system is fully covered for a full three years after shipping.
General Warranty Information
Metcraft, Inc., certifies that all Power Soak products are free from defects and/ or faulty
workmanship. The following warranty and conditions are applicable:
Parts & Labor
Parts and labor are guaranteed three years from the date of shipment. Any associated
mileage and/or shipping charges are also covered.
Conditions of the Warranty
1. This warranty covers original equipment at the time of purchase only. Metcraft, Inc.,
assumes no responsibility for substitute replacement parts installed on Power Soak
equipment that have not been purchased from Metcraft, Inc., or a Metcraft-authorized
service partner.
2. Metcraft, Inc., shall cover no warranty service unless Metcraft, Inc., (or a Metcraft-
authorized service partner) has authorized the warranty work in writing. If such
warranty service is performed without authorization or by an unauthorized service
agency, it shall void this warranty.
3. All repairs, replacements and/or refunds are subject to Metcraft’s review and decision
that parts and/or workmanship were faulty and defects appeared up under normal
operating conditions.
Faucets, drains, pre-rinses, waste disposers and/or other equipment supplied as a third party
buy-out are not covered by this warranty.
This Warranty is Void Under the Following Conditions
1. If equipment is damaged due to improper installation or operation. (This clause shall
not apply in connection with Metcraft-supervised installations.)
2. If the equipment is damaged due to abuse or neglect. Please see the owner’s manual for
proper care instructions and proper chemicals and cleaners to be used on and/or in the
Power Soak system.
3. This warranty is valid for the original equipment owner and is non-transferable.