Merrychef eikon e5 - Manual (Page 23)

Quick Service Guide original instructions
Part Number 32Z3802 US Issue 3
23
FA
UL
T FINDING
PROBLEM POSSIBLE CAUSE REMEDY
The oven does not work and the display
screen is blank
The oven has no power
Check if there is a power cut.
Check the isolator switch is ON or the oven
is plugged in correctly.
Check the oven switch is ON.
Some screen controls do not work Unauthorised access Contact the authorised user.
Display shows a warning message Details are shown on screen Follow the instructions displayed.
The oven does not cook the food correctly
Oven not clean
Food not at correct temperature
Modified or wrong program selected
Food wrapped
Food removed early Clean the oven (see cleaning).
Use the correct cooking program.
Unwrap food for non-microwave cooking.
Check all the cooking stages have been
followed correctly.
The oven does not finish cooking
Warning message displayed
Oven door opened
No air filter or incorrectly fitted
Oven overheating
Close oven door.
Refit air filter.
Allow the oven to cool down.
Check and remove any restrictions around
the air vents.
Display shows an error code Oven malfunction
Note the error code and contact your
Service Agent.
FAULT FINDING CHART
Although every effort
is made to ensure your
oven will continue
to perform to a high
standard, please check
the chart to see if
the problem can be
easily resolved before
contacting your service
agent.