Panasonic KXTG6672 User Manual

Page 44

Problem

Cause/solution

The 2nd caller’s information is not
displayed during an outside call.

R In order to use Caller ID, call waiting, or Call Waiting Caller

ID (CWID), you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).

Answering system

Problem

Cause/solution

The unit does not record new
messages.

R The answering system is turned off. Turn it on (page 31).
R The message memory is full. Erase unwanted messages

(page 32).

R The recording time is set to “Greeting only”. Change

the setting (page 35).

R If you subscribe to a voice mail service, messages are

recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 34).

I cannot operate the answering
system.

R Someone is using the unit. Wait for the other user to finish.
R A caller is leaving a message. Wait for the caller to finish.
R The handset is too far from the base unit. Move closer.

I cannot operate the answering
system remotely.

R The remote access code is not set. Set the remote access

code (page 33).

R You are entering the wrong remote access code. If you have

forgotten your remote access code, enter the remote access
code setting to check your current code (page 33).

R Press each key firmly.
R The answering system is turned off. Turn it on (page 34).

Liquid damage

Problem

Cause/solution

Liquid or other form of moisture has
entered the base unit/handset.

R Disconnect the AC adaptor and telephone line cord from the

base unit. Remove the batteries from the handset and leave
to dry for at least 3 days. After the base unit/handset are
completely dry, reconnect the AC adaptor and telephone
line cord. Insert the batteries and charge fully before use. If
the unit does not work properly, contact an authorized
service center.

Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

For assistance, please visit http://www.panasonic.com/help

Useful Information