Sony PHC-Z10 - Manual (Page 40)

Additional Information 40
Symptom
The tape does not move when you
press an operation button.
The z/X button does not function/
The tape does not play.
The tape does not erase completely.
The tape does not record.
The audio is weak/The audio
quality is poor.
The timer does not operate.
The remote does not function.
The player uses a built-in micro computer for its various operations. Due to change in power
supply conditions, etc., operation way sometimes become unstable. After trying the above
remedies, if the player still does not function properly, press RESET at the rear with a pointed
material. If the problem persists, please consult your nearest Sony dealer.
Remedy
• Close the cassette compartment securely.
• Make sure the safety tab on the cassette is in
place.
• Make sure “TAPE” appears in the display
window.
• Clean the erase head (see page 41).
• The source which was recorded on TYPE II
(high position) or TYPE IV (metal) tape using
this unit is being played. Record on TYPE I
(normal) tape and play.
• Make sure the tape is inserted properly.
• Make sure the safety tab of the cassette is in
place.
• Clean the heads, pinch rollers and capstans
(see page 41).
• Demagnetize the heads using a demagnetizer
(see page 41).
• Make sure the time on the clock is correct.
• Check to see if the AC power had been cut off.
• Make sure the (clock) indication is displayed.
• Replace all the batteries in the remote with new
ones if they are weak.
• Make sure that you are pointing the remote at
the remote sensor on the player.
• Remove any obstacles in the path of the remote
and the player.
• Make sure the remote sensor is not exposed to
strong light such as direct sunlight or
fluorescent lamp light.
• Move closer to the player when using the
remote.
Tape Player
Remote
Timer
Troubleshooting (continued)