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Printing, Inting, What should i do if i cannot print a document – Sony VGN-FW170J User Manual

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Troubleshooting

Printing

What should I do if I cannot print a document?

Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer.

Make sure your printer is compatible with the Windows operating system installed on your computer.

You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.

If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart
the computer.

If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:

1

Click

Start

and

Control Panel

.

2

Click

Printer

under

Hardware

and Sound

.

3

Right-click the printer icon and select

Properties

.

4

Click the

Ports

tab.

5

Click to cancel the

Enable bidirectional support

check box.

6

Click

OK

.

This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status
monitoring, and remote panel.