Sony VGN-FW170J User Manual

Page 130

130

Troubleshooting

What should I do if the green power indicator light is on but my screen remains blank?

❑

Press the

Alt

keys several times to close the application window. An application error may have been occurred.

❑

Press the

Ctrl

Alt

Delete

keys and click the arrow next to the

Shut down

button and

Restart

❑

Press and hold the power button for more than four seconds to shut down your computer. Unplug the AC adapter and
leave the computer for about five minutes. Then plug in the AC adapter and turn on the computer again.

Turning off your computer with the power button or the

Ctrl

Alt

Delete

keys may cause loss of unsaved data.

What should I do if my computer or software stops responding?

❑

If your computer stops responding while a software application is running, press the

Alt

keys to close the application

window.

❑

If the

Alt

keys do not work, click

Start

, the arrow next to the

Lock

button, and

Shut Down

to turn off your computer.

❑

If your computer does not turn off, press the

Ctrl

Alt

Delete

keys and click the arrow

next to the

Shut down

button

and

Shut Down

If the

Windows Security

window appears, click

Shut Down

Turning off your computer with the

Ctrl

Alt

Delete

keys or the power button may cause loss of unsaved data.

❑

If your computer still does not turn off, press and hold the power button until the computer turns off.

❑

Remove the AC adapter and battery pack.

❑

Try reinstalling the software.

❑

Contact the software publisher or designated provider for technical support.