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Optical discs, What should i do if the drive tray does not open – Sony VGN-FW170J User Manual

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Troubleshooting

Optical Discs

Why does my computer freeze when I try to read a disc?

The disc that your computer is trying to read may be dirty or damaged. Follow these steps:

1

Press the

Ctrl

+

Alt

+

Delete

keys and click the arrow next to the

Shut down

button and

Restart

to restart the computer.

2

Remove the disc from the optical disc drive.

3

Check the disc for dirt or damage. If you need to clean the disc, see

On Handling Discs

(page 120)

for instructions.

What should I do if the drive tray does not open?

Make sure your computer is on.

Press the drive eject button.

If the drive eject button does not work, click

Start

and

Computer

, right-click the optical disc drive icon, and select

Eject

.

If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole on the optical
disc drive.

Try restarting your computer.