Sony PCG-GRV550 - Manual (Page 157)

Troubleshooting the Printer
157
Troubleshooting the Printer
Why can’t I print a document?
❑ Make sure the printer is on, and the printer cable is securely connected to the
ports on your printer and computer. See “Connecting a printer” for more
information.
❑ Make sure the printer is compatible with the Microsoft® Windows®
operating system installed on your computer.
❑ You may need to install the printer driver software before you use the printer.
See the instructions that came with your printer for information about
installing these drivers.
❑ If the printer is not functioning after the computer resumes from a power
saving mode (Standby or Hibernate), reset the printer connection.
1 Click Start, and click Control Panel.
2 Click Printers and Other Hardware, and click Printers and Faxes.
3 Right-click the printer icon that is not functioning, and select Properties
to open the Properties window.
4 Click OK.
❑ Change the default printer port setting, although this setting is generally
correct for most printers.
1 Click Start, and click Control Panel.
2 Click Performance and Maintenance, and click System. The System
Properties dialog box appears.
3 Select the Hardware tab, and click Device Manager. The Device
Manager window appears.
4 Double-click Ports (COM&LPT), and double-click ECP Printer Port
(LPT1).
5 Select the Port Settings tab, and select a different LPT Port Number.
❑ You may need to set or reset your computer’s printer settings.
1 Click Start, and point to All Programs, Sony Notebook Setup, and
click Sony Notebook Setup again.
2 Click the Device tab.