Sony DSC-S930 - Manual (Page 87)

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Troubleshooting
Cannot delete an image.
• Cancel the protection (page 49).
The resizing function does not work.
• You cannot resize movies.
Computer OS compatibility with camera is unknown.
• Check “Recommended computer environment” on page 63 for Windows, and page 73 for
Macintosh.
“Memory Stick PRO Duo” media is not recognized by a computer with a
“Memory Stick” media slot.
• Check that the computer and the “Memory Stick” media Reader/Writer support “Memory
Stick PRO Duo” media. Users of computers and “Memory Stick” media Readers/Writers
made by manufacturers other than Sony should contact those manufacturers.
• If “Memory Stick PRO Duo” media is not supported, connect the camera to the computer
(pages 66 and 73). The computer recognizes the “Memory Stick PRO Duo” media.
Your computer does not recognize your camera.
• Turn on the camera.
• When the battery level is low, insert new batteries or charged Nickel-Metal Hydride batteries
(sold separately).
• Set [USB Connect] to [Mass Storage] (page 54).
• Use the USB cable (supplied) (page 66).
• Disconnect the USB cable from both the computer and the camera, and connect it again
firmly.
• Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
connectors of your computer.
• Connect the camera directly to your computer without passing through a USB hub or other
device (page 66).
Cannot copy images.
• Connect the camera and your computer correctly making a USB connection (page 66).
• Follow the designated copy procedure for your OS (pages 63 and 73).
• When you shoot images with “Memory Stick Duo” media formatted by a computer, you may
not be able to copy the images to a computer. Shoot using “Memory Stick Duo” media
formatted by your camera (page 57).
Deleting/Editing images
Computers