Sony PCG-GR390K - Manual (Page 194)

VAIO® Notebook Quick Start
194
The pointer does not move while using the Touchpad or Mouse.
❑ You should restart your Notebook. Follow these steps:
1 Press the Windows key.
2 Press the “U” key to open the Shut Down Windows screen.
3 Press the “R” key to restart your computer, and click OK.
❑ If your Notebook does not restart, press the Ctrl+Alt+Delete keys
simultaneously, and then select Shut Down. The Shut Down Windows
screen appears. Press the “R” key to restart your Notebook, and click OK.
❑ If your Notebook still does not start, press and hold the power button for
more than four seconds to turn off the notebook.
❑ If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete
keys simultaneously to stop playback and restart the notebook.
❑ If you are still experiencing problems, check that another mouse was not
installed.
❑ You may need to use your supplied Driver Recovery CD to reinstall the
touchpad or mouse drivers. See “To use the Driver Recovery CD(s)” for
more information.