Sony NWZ-S738FBNC - Manual (Page 137)

NWZ-S636F / S638F / S639F / S736F / S738F / S739F .GB.4-112-190-11(1)
Troubleshooting 1 1
Symptom Cause/Remedy
Transferred data cannot
be found.
 Th e built-in flash memory of the player was
formatted using Windows Explorer.
 Format the built-in flash memory on the player
( page 123).
 The supplied USB cable was disconnected from the
player while data was being transferred.
 Transfer usable files back to your computer and
format the built-in flash memory on the player
( page 123).
 A fter dragging and dropping in Windows Explorer,
data hierarchy levels do not correspond to the player
( page 27).
 T ransferred files are not in a playable format. For
details, see “Supported file format” of
“Specifications” ( page 159).
 Songs or videos may not be played back,
depending on the file format ( page 159).
 Photos may not be displayed, depending on the
file size or the file format ( page 159).
The volume is not loud
enough.
 “AVLS (Volume Limit)” is enabled.
 Disable “AVLS (Volume Limit)” ( page 109).
There is no sound from
the right channel of the
headphones.
Or the right channel
sound is heard from both
sides of the headphones.
 Th e headphone plug is not fully inserted.
 If the headphones are not connected correctly,
sound will not be output properly. Insert the
headphone plug into the jack until it clicks (
page 11).
Playback has stopped
suddenly.
 Th e remaining battery power is insufficient.
 Charge the battery by connecting the player to a
running computer ( page 23).
 The songs or video files that cannot be played are
played.
 Play back the other song or video files.
Continued 
Operation
(continued)
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