Sony NWZ-S738FBNC - Manual (Page 136)

NWZ-S636F / S638F / S639F / S736F / S738F / S739F .GB.4-112-190-11(1)
Troubleshooting 1 1
Symptom Cause/Remedy
“VPT(Surround)” setting
or “Clear Stereo” function
is not effective.
 W hen outputting to external audio speakers using
the optional cradle, “VPT(Surround)” settings and
the “Clear Stereo” function may not be effective
because the player is designed for compatible
headphones only. This is not a malfunction.
Cannot see the video, but
can hear it.
 Th e file is a .3gp file. (.3gp only supports audio.)
 The video is not in a video folder.
 Place the video in a video folder by dragging and
dropping.
Buttons do not work.
 The HOLD switch is set to the HOLD position.
 Slide the HOLD switch to the opposite position
( page 12).
 The player contains moisture condensation.
 Wait a few hours to let the player dry.
 Th e remaining battery power is low or insufficient.
 Charge the battery by connecting the player to a
running computer ( page 23).
 If you charge the battery and nothing changes,
press the RESET button to reset the player (
page 132).
 W hile “Connecting” or “Connected USB (MTP)” is
being displayed, you cannot operate the player.
 Disconnect the USB connection, then operate the
player.
Playback does not stop.
 With this player, there is no difference between
stopping and pausing. When you press the 
button,  appears and playback pauses/stops.
The player does not work.  The remaining battery power is insufficient.
 Charge the battery by connecting the player to a
running computer ( page 23).
 If you charge the battery and nothing changes,
press the RESET button to reset the player (
page 132).
Continued 
Operation
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