Troubleshooting the printer, I cannot print – Sony PCG-SRX87 User Manual
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Troubleshooting the Printer
I cannot print.
❑
Make sure the printer is on, and the printer cable is securely connected to
both the printer and your computer.
❑
Make sure the printer is compatible with the Windows® operating system
installed on your computer and that it has the correct printer drivers.
❑
Your connected printer may not function after the computer resumes from a
power saving mode.
❑
The default setting for the printer port mode is correct for most printers. If
you cannot print, try changing the printer port number.
1
Click Start on the Windows taskbar, and then Control Panel.
2
Click Performance and Maintenance, and then System. The System
Properties dialog box appears.
3
Select the Hardware tab, and click Device Manager. The Device
Manager dialog box appears.
4
Double-click Ports (COM&LPT), and then ECP Printer Port (LPT1).
5
Select the Port Settings tab, and choose a different LPT Port Number.
To reset the printer connection
1
Click Start on the taskbar, and select Control Panel.
2
Click Printers and Other Hardware, and then click Printers and Faxes.
3
Right-click on the icon of the printer that is not functioning, and select
Properties to open the Properties window.
4
Click OK.