Sony PCG-SRX87 User Manual
Page 118

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118
❑
If you are still experiencing problems, check that another mouse was not
installed.
❑
You may need to use your Application Recovery CD(s) to reinstall the
mouse drivers. See “Using the Application Recovery CD(s)” for more
information.
The pointer does not move when I use the Touchpad or
Mouse.
❑
You should restart your computer. Follow these steps:
1
Press the Windows
key.
2
Press U. The Turn off computer window appears.
3
Press R to restart the computer.
❑
If the computer does not restart,
1
Press Ctrl+Alt+Delete simultaneously. The Windows Task Manager
dialog box appears.
2
Press Alt to highlight the menu bar, and press the Right Arrow key to
select Shut Down.
3
Press Enter.
4
Press R to restart the computer.
❑
If you still cannot restart your computer, press and hold the power button for
more than four seconds to turn off the computer.
❑
If the pointer does not move while playing a disc, press Ctrl+Alt+Delete
simultaneously to stop playback. Restart the computer by pressing Alt+U to
display the Shut Down menu, and press R to restart the computer.
❑
If you are still experiencing problems, make sure another mouse was not
installed.
❑
You may need to use your supplied Application Recovery CD(s) to reinstall
the touchpad or mouse drivers. See “Using the Application Recovery CD(s)”
for more information.
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