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When charging, When listening to music, Charging cannot be done – Sony XBA-BT75 User Manual

Page 23: Charging time is too long, No sound, Low sound quality, Sound skips frequently during playback

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GB

XBA-BT75 [CE7 (GB, FR, DE, ES, NL)] 4-411-333-41(1)

When charging

Charging cannot be done.

Check that the carrying case and the

computer are firmly connected by the

USB cable.

Check that the headset is placed in the

carrying case correctly.

Check that the carrying case cover is

closed firmly.

Check that the computer is turned on.

Check that the computer is not in

standby, sleep or hibernation mode.

If you charge the unit by using an AC

adaptor, make sure the recommended

USB Charging AC Power Adaptor AC-

U50AG (sold separately) is used.

Charging time is too long.

Check that the carrying case and

computer are directly connected (not via

a USB hub).

The carrying case cannot be

recognised by a computer.

The USB cable is not connected properly

to the USB port of the computer.

Connect the USB cable again.

Check that the carrying case and

computer are directly connected (not via

a USB hub).

A problem may occur with the

connected USB port of the computer.

Connect to another USB port if it is

available.

Try the USB connection procedure

again in cases other than those stated

above.

When listening to music

No sound

Bluetooth device is turned on.

A2DP

Bluetooth connection is not made

between this unit and the Bluetooth

device. Make an A2DP Bluetooth

connection (page 15).

Check that the volume of the unit is not

set too low, or if necessary, turn up the

volume on the connected device.

Pair this unit and

Bluetooth device again

(page 11).

Low sound quality

Switch the

Bluetooth connection to

A2DP by operating the Bluetooth device

when HSP is set.

Sound skips frequently during

playback.

Reception condition of this unit may

have become unstable due to improper

matching of the bit-rate setting for the

music transmitted from the Bluetooth

device and the environment in which

this unit is used.*

1

Terminate A2DP Bluetooth connection

by operating the Bluetooth device. While

this unit is turned off, press and hold the

– button and the button for about

two seconds. After the indicator flashes

red (remaining charge indication), and

once blue, release the buttons. This unit

turns on and “Sound Quality” setting

changes to “Standard.” The setting of

receivable bit rate lowers*

2

.

*

1

Bit rate is a numerical value which

represents data transmission volume

per second. The higher the bit rate, in

general, the better quality the sound

will be. This unit can receive high bit

rate music but sound skipping may

occur depending on the usage

environment.

*

2

The above operations may not reduce

sound skip depending on the usage

environment. To return “Sound

Quality” setting to “High Quality,”

while this unit is turned off, press and

hold the + button and the button

for about two seconds. After the

indicator flashes red (remaining

charge indication), and twice blue,

release the buttons.