Avaya IP Office 4400 User Manual
Page 2

Introduction
Page ii
4400, 4600, 6400 & TransTalk MDW 9040 Telephones
Page ii
IP Office
40DHB0002USAL - Issue 5 (09/23/2002)
Introduction .............................. 3
4400, 4600 and 6400 Telephones ............... 3
TransTalk
MDW 9040 ................................ 3
Phone Key Symbols..................................... 4
The Display .................................................. 5
Making Calls............................. 6
Make a Call .................................................. 6
Using the Directory ...................................... 6
Redial........................................................... 7
Make a Page Call......................................... 7
Leave a Message......................................... 7
Arrange a Callback ...................................... 8
Leave a Message in Voicemail .................... 8
Answering Calls....................... 9
Answer a Call............................................... 9
Internal Auto-Answer ................................... 9
Direct Pickup................................................ 9
Answering a Message Indicator ................. 10
Answering a Page Call............................... 10
Other Call Controls................ 11
Account Codes........................................... 11
Recording a Call ........................................ 11
Handsfree Operation.................................. 11
Drop a Call ................................................. 12
Mute a Call................................................. 12
Display the Call History .............................. 12
Conferencing Calls..................................... 13
Diverting Calls........................ 14
Switch Divert On ........................................ 14
Call Forwarding.......................................... 14
Send All Calls (Do Not Disturb).................. 15
Setting Absence Text ................................. 15
Hold, Park & Transfer ............ 16
Parking Calls.............................................. 16
Holding Calls.............................................. 17
Transfer a Call ........................................... 17
Phone Controls ...................... 18
Labeling Softkey Functions ........................ 18
Display the Date and Time......................... 18
Call Timer................................................... 18
Display Call Information ............................. 19
Changing the Volume................................. 19
Changing the Ringer Sound....................... 19
Headset Control for 4400 Sets................... 20
Group Enable/Disable ................................ 21
Lock/Unlock the Phone .............................. 21
Change the Password ............................... 22
Contents
Change the Extension Name..................... 22
Change the Phone Language.................... 22
DSS Key Functions ................23
Overview.................................................... 23
Storing Abbreviated Dialing Under a DSS
Key ............................................................ 23
Storing User, Park Slot and Queue
Numbers.................................................... 24
Programming Functions Against DSS
Keys .......................................................... 25
Functions ................................................... 26
System Features.....................27
Introduction................................................ 27
Making Calls .............................................. 27
Answering Calls......................................... 27
Call Waiting ............................................... 28
Call Forwarding ......................................... 28
Diverting Calls ........................................... 28
Do Not Disturb ........................................... 29
Voicemail ................................................... 29
The System Administrator ......................... 30
Default Speed Dial and Feature Codes ..... 30