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13 error/alert messages – Allied Telesis AlliedView-EMS 3.10 INSTALLATION User Manual

Page 26

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AlliedView™-EMS 3.10 INSTALLATION GUIDE

Page 26 of 29

AlliedView-EMS was installed) is created. Use the latest _uninstx folder to uninstall

the application.

ƒ

The following notes apply when uninstalling AlliedView-EMS 3.10 with NetView

integration:

o

The process to unload MIB files for Allied Telesis devices may take some

time to complete.

o

When the NetView applications “\usr\ov\bin\ovw_fields” and

“\usr\ov\bin\ovw_ config” are run after AlliedView-EMS 3.10 is uninstalled,

some information related to AlliedView-EMS are retained in the NetView

database. NetView will continue to recognize Allied Telesis devices but
the Allied Telesis icons will not be shown.

o

The following messages may appear when NetView is started after
uninstalling AlliedView-EMS 3.10:

“\usr\ov\bin\disptec.exe:Unable to get map info: The map is not open.

Exiting…”

“java.exe has generated errors and will be closed by Windows. You will

need to restart the program. An error log is being created.”

To correct this error, please do the following:

1. Move the file \usr\ov\symbols\ati_device_sym.bak to \usr\ov\symbols\c.

2. Rename ati_device_sym.bak to ati_device_sym.

3. Start the NetView console. The map should now be displayed.

4. Exit from NetView.

13 ERROR/ALERT MESSAGES

You may encounter the following alert messages while installing AlliedView-EMS 3.10.

Error/Alert Message

Description/Solution

You must have administrator rights to install

the AlliedView-EMS 3.10 package.

AlliedView-EMS 3.10 Installer will now

terminate.

You must log on as administrator to the machine

where you will install AlliedView-EMS 3.10.

AlliedView-EMS and this installer have not

been certified to run on your current
Windows platform. Successful installation

and full functionality support of AlliedView-
EMS cannot be guaranteed.

Do you want to continue with the
installation?

AlliedView-EMS does not support your Windows

platform. You can proceed with the installation but
successful installation and full functionality of

AlliedView-EMS are not guaranteed.

AlliedView-EMS [application |

documentation | application and

documentation] [is | are] already installed on

this system.

Please uninstall AlliedView-EMS [application
| documentation| application and

documentation] prior to installing

AlliedView-EMS 3.10.

AlliedView-EMS 3.10 Installer will now

There is an existing copy of AlliedView-EMS on the

machine where you are performing the installation.

Exit the installation program and uninstall

AlliedView-EMS before running the AlliedView-EMS

3.10 installer again.