12 error/alert messages – Allied Telesis AlliedView-EMS 4.0.2 INSTALLATION User Manual
Page 28
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AlliedView™-EMS 4.0.2 INSTALLATION GUIDE
Page 28 of 31
“\usr\ov\bin\disptec.exe:Unable to get map info: The map is not open.
Exiting…”
“java.exe has generated errors and will be closed by Windows. You will
need to restart the program. An error log is being created.”
To correct this error, please do the following:
1. Move the file \usr\ov\symbols\ati_device_sym.bak to \usr\ov\symbols\c.
2. Rename ati_device_sym.bak to ati_device_sym.
3. Start the NetView console. The map should now be displayed.
4. Exit from NetView.
12 ERROR/ALERT MESSAGES
You may encounter the following alert messages while installing AlliedView-EMS 4.0.2.
Error/Alert Message
Description/Solution
You must have administrator rights to install
the AlliedView-EMS 4.0.2 package.
AlliedView-EMS 4.0.2 Installer will now
terminate.
You must log on as administrator to the machine
where you will install AlliedView-EMS 4.0.2.
AlliedView-EMS and this installer have not
been certified to run on your current
Windows platform. Successful installation
and full functionality support of AlliedView-
EMS cannot be guaranteed.
Do you want to continue with the
installation?
AlliedView-EMS does not support your Windows
platform. You can proceed with the installation but
successful installation and full functionality of
AlliedView-EMS are not guaranteed.
Unable to connect to AT Servers to retrieve
AlliedView-EMS application information.
Would you like to try again?
The installer is unable to connect to the AT Servers
to access AlliedView-EMS version information.
Unable to retrieve AlliedView-EMS
application information.
Would you like to try again?
The installer was able to connect to the AT Servers
but was unable to retrieve AlliedView-EMS version
information.
You have cancelled the AlliedView-EMS
Version Check.
Would you like to check again?
The user has cancelled the version checking
operation by clicking on the Cancel button, and then
the Yes button on the resulting confirmation dialog.
AlliedView-EMS [application |
documentation | application and
documentation] [is | are] already installed on
this system.
There is an existing copy of AlliedView-EMS on the
machine where you are performing the installation.
Exit the installation program and uninstall
AlliedView-EMS before running the AlliedView-EMS
4.0.2 installer again.