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Contacting allied telesis, Online support, Email and telephone support – Allied Telesis AT-WA7400 User Manual

Page 18: Returning products, Sales or corporate information, Management software updates

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Contacting Allied Telesis

This section provides Allied Telesis contact information for technical
support as well as sales and corporate information.

Online Support

You can request technical support online by accessing the Allied
Telesis Knowledge Base: http://kb.alliedTelesis.com. You can use
the Knowledge Base to submit questions to our technical support staff
and review answers to previously asked questions.

Email and Telephone Support

For Technical Support via email or telephone, refer to the Support &
Services section of the Allied Telesis web site:
www.alliedTelesis.com.

Returning Products

Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesis without an
RMA number will be returned to the sender at the sender’s expense.

To obtain an RMA number, contact Allied Telesis Technical Support
through our web site: www.alliedTelesis.com.

Sales or Corporate Information

You can contact Allied Telesis for sales or corporate information
through our web site: www.alliedTelesis.com. To find the contact
information for your country, select Contact Us -> Worldwide Contacts.

Management Software Updates

New releases of management software for our managed products are
available from either of the following Internet sites: