Samsung HT-F9730W-ZA User Manual

Page 57

English

Appendix

Symptom

Check/Remedy

The menu screen does
not appear even when the
menu function is selected.

• Are you using a disc that does not contain menus?

The aspect ratio cannot be
changed.

• You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or

4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer
to the Blu-ray Disc jacket and then select the appropriate function.

• The product is not

working.
(Example: The power
goes out or a strange
noise is heard.)

• The Product is not working

normally.

• Press and hold the remote control's 5 button for 5 seconds in STANDBY mode.

This will reset the unit.

- Using the RESET function will erase all stored settings.

Do not use this function unless necessary.

You have forgotten the
rating level password.

• With no disc in the product, press and hold the product's 5 button for longer

than 5 seconds. INIT appears on the display and all settings will return to the
default values.
Then, press the POWER button.

- Using the RESET function will erase all stored settings.

Do not use this function unless necessary.

Can't receive radio
broadcasts.

• Is the antenna connected properly?

• If the antenna's input signal is weak, install an external FM antenna in an area with

good reception.

While listening to TV audio
through the Product, no
sound is heard.

• If you press the OPEN/CLOSE ^ button while listening to TV audio using the

D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV
audio is muted.

"Not Available" appears on
screen.

• The features or action cannot be completed at this time because:

1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time that is out of range.

If the HDMI output is set to
a resolution your TV cannot
support (for example,
1080p), you may not see a
picture on your TV.

• Press and hold the 5 button on front panel for more than 5 seconds with no disc

in the product. All settings will revert to the factory settings.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the product.

• Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.

Abnormal HDMI output
screen.

• If random noise appears on the screen, it means that TV does not support HDCP

(High-bandwidth Digital Content Protection).

HT-F9730W_ZA_0604.indd 57

2013-06-04 오전 10:24:33