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Solving problems – Samsung SGH-P735MSATMB User Manual

Page 144

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Solving problems

143

Solving problems

If you are experiencing problems with your phone, perform the
following simple checks, before contacting a service
professional. This may save you the time and expense of an
unnecessary service call.

When you switch your phone on, the

following messages may appear:

Insert SIM card
Check that the SIM card is correctly installed.
Phone locked enter password
The automatic locking function has been enabled. You must

enter the phone’s password before you can use the phone.

Enter PIN
You are using your phone for the first time. You must enter the

Personal Identification Number (PIN) supplied with the SIM

card.

The PIN Check feature is enabled. Every time the phone is

switched on, the PIN has to be entered. To disable this

feature, use the PIN check menu.

Enter PUK
The PIN code was entered incorrectly three times in succession

and the phone is now blocked. Enter the PUK supplied by

your service provider.

“No Service,” “Network Failure” or “Not

Done” displays

The network connection was lost. You may be in a weak signal

area (in a tunnel or surrounded by buildings). Move and try

again.

You are trying to access an option for which you have not taken

out a subscription with your service provider. Contact the

service provider for further details.