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Troubleshooting (d-net) – Samsung LN32A620A1FXZA User Manual

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English - 82

Troubleshooting (D-Net)

Problem

Possible Solution

The device is displayed as being

‘UNKNOWN’.

Only DTVs, STBs, AV-HDDs, D-VHSs and MPEG camcorder IEEE 1394

devices are controllable.

Other devices will display “UNKNOWN” in the device list.

Some supported devices may display as “UNKNOWN” due to an initialization

error.

If a device is supported but is displayed as “UNKNOWN”, reconnect the

1394 cable. If this does not work, it is because the information about the

device is unreadable due to an internal error.

A connected device is not displayed in

the device list.

A device which has experienced an error during initialization, may malfunction

and affect the operation of other connected devices. Other devices may not be

displayed in the list.

Disconnect and reconnect the1394 cable.
Remove a device which does not guarantee compatibility when multiple

devices are connected.
The repeater and hub are not displayed in the device list.

‘Check the connection with IEEE 1394

cable.’ message appears.

This message appears when there is a problem with the connected device or

the 1394 cable.

Initialization might fail when multiple devices are connected due to limitations of

some connected devices.

Check that the 1394 cable is making a loop and reconnect the 1394 cable.

Check that cables are correctly connected to all connected devices.

This message may appear due to an operating error of the 1394 port of a

particular device.

‘Connection is failed.

Exceeds the limit of 1394 network

connection.’ message appears.

IEEE 1394 supports a limited number of screen connections. This message

appears when the limit has been exceeded.

Stop unnecessary operations such as playing, recording, etc. and try

it again. Turn the auto screen connection function (I-mode) of D-VHS

devices OFF, and retry. If a camcorder is connected and it is not currently

being used, turn it off or disconnect it from the 1394 network.

‘This device is occupied by another

device.’ message appears.

This message appears when you try to record a device, which is currently being

recorded manually or by another device, through the TV.

Stop the recording device and retry.

‘Authentication is failed’ message

appears.

Check that the connected device supports DTCP.

‘Recording is prohibited.’ message

appears.

This message appears when trying to copy protected content.

This message appears when trying to copy No-more-copies or Copy-never

content.

Although DV Camcorder is in the

device list, no picture is displayed on

the screen when the DV camcorder is

selected.

Although a camcorder which supports the DV format appears in the device list,

you cannot watch video from the camcorder even if you select the camcorder

as an input source, because the TV supports the MPEG format only.

No picture on the screen after selecting

a device

Check if the current mode for DTV and STB is set to analog by mistake.

For AV-HDD, check if the played content has reached the end. (Select the item

from the content list again.)

For D-VHS, check if a D-VHS tape is being used. If the camcorder supports the

DV format, no picture will be displayed on the screen.

‘Initializing D-Net’ message appears.

This message appears when the D-Net function is being initialized.
Retry after a short wait to use the D-Net function.

‘Exceeds the limit of device numbers.’

message appears.

This message appears when the number of currently connected D-Net devices

exceeds 10.
Retry after disconnecting unnecessary devices.

BN68-01800A-01Eng.indb 82

2008-10-24 �� 10:44:20