Before contacting a service center – Samsung EC-AQ100ZBPBUS User Manual
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Before contacting a service center
The camera doesn’t switch on.
åThere is low battery capacity.
à Insert a fresh battery. (p.15)
à Charge the battery.
åBattery is inserted incorrectly with the polarities reversed.
à Insert the battery according to the polarity marks. (+, -)
The camera power ceases while in use.
åThe battery is exhausted.
à Insert a fresh battery. (p.15)
à Charge the battery.
åThe Camera is turned off automatically.
à Turn on the camera power again.
åThe camera has stopped working in a cold environment.
à Take the battery out of the camera and warm both by placing
them in your pocket, etc. and then immediately before
shooting, place the battery in the camera and then shoot.
Water got inside the camera.
åThe battery chamber cover was accidentally opened under water.
åThe camera was dropped into water while its battery chamber
cover was not completely closed.
ĺ Turn the camera power off. Contact a Samsung service center
for repair.
Please check the following
Camera does not take images when you press the Shutter button.
åThere is insufficient memory capacity.
à Delete unnecessary image files.
åThe memory card has not been formatted.
à Format the memory card. (p.58)
åThe memory card is exhausted.
à Insert a new memory card.
åThe memory card is locked.
à Refer to the [Card Locked] error message.
åThe camera's power is off.
à Turn the camera power on.
åThe battery is exhausted.
à Insert a charged battery or recharge the battery. (p.15)
åThe battery is inserted incorrectly with the polarities reversed.
à Insert the battery according to the polarity marks. (+, -)
The camera suddenly stops working while in use.
åThe camera stopped due to a malfunction.
à Remove /re-insert battery and switch the camera on.
The images are unclear.
åA picture was taken of the subject without setting an appropriate
macro mode.
à Select an appropriate macro mode to take a clear image.
åThe picture was teken beyond the flash’s range.
à Take a picture within the flash’s range.
åThe lens is smudged or dirty.
à Clean the lens.