Printing quality problems – Samsung SL-C460W-XAX User Manual
Page 285

Printing quality problems
285
6. Troubleshooting
Loose toner
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Clean the inside of the machine (see "Cleaning the machine" on page 88).
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Check the paper type and quality.
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Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 80).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
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You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
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The paper may not meet paper specifications.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
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The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.
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The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 84).
If the problem persists, the machine may require repairing. Contact a service representative.
Condition
Suggested solutions
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