Before contacting a service centre – Samsung EC-S85ZZBBA-SP User Manual
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88 _PLAY
Before contacting a service centre
Camera does not take images when pressing the Shutter button
åThere is insufficient memory capacity
à Delete unnecessary image files
åThe memory card has not been formatted
à Format the memory card (p.56)
åThe memory card is exhausted
à Insert a new memory card
åThe memory card is locked
à Refer to [Card Locked!] error message
åThe camera's power is off
à Turn the camera power on
åThe battery is exhausted
à Insert fresh batteries (p.12)
åBattery is inserted incorrectly with the polarities reversed.
à Insert the battery according to the polarity marks (+, -)
The camera suddenly stops working while in use
åThe camera stopped due to a malfunction
à Remove /re-insert battery and switch the camera on
The images are unclear
åA picture was taken of the subject without setting an appropriate
macro mode
à Select an appropriate macro mode to take a clear image.
åTaking a picture beyond the flash range
à Take a picture within the flash range
åThe lens is smudged or dirty
à Clean the lens
The flash does not fire
åFlash off mode has been selected
à Dis-engage flash off mode
åThe camera mode can't use the flash
à Refer to the FLASH instruction (p.26)
Incorrect date and time is displayed
å The date and time have been set incorrectly or the camera has ad-
opted the default settings
ÃReset the date and time correctly
The camera buttons do not operate
åCamera malfunction
à Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
åIncorrect memory card format
à Re-format the memory card
The images don't play back
åIncorrect file name (Violation of DCF format)
à Do not change the image file name
Colour of image is different to the original scene
åWhite balance or effect setting is incorrect
à Select appropriate White balance and effect