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Before contacting a service centre – Samsung EC-S85ZZBBA-SP User Manual

Page 89

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Before contacting a service centre

Camera does not take images when pressing the Shutter button

åThere is insufficient memory capacity

à Delete unnecessary image files

åThe memory card has not been formatted

à Format the memory card (p.56)

åThe memory card is exhausted

à Insert a new memory card

åThe memory card is locked

à Refer to [Card Locked!] error message

åThe camera's power is off

à Turn the camera power on

åThe battery is exhausted

à Insert fresh batteries (p.12)

åBattery is inserted incorrectly with the polarities reversed.

à Insert the battery according to the polarity marks (+, -)

The camera suddenly stops working while in use

åThe camera stopped due to a malfunction

à Remove /re-insert battery and switch the camera on

The images are unclear

åA picture was taken of the subject without setting an appropriate

macro mode

à Select an appropriate macro mode to take a clear image.

åTaking a picture beyond the flash range

à Take a picture within the flash range

åThe lens is smudged or dirty

à Clean the lens

The flash does not fire

åFlash off mode has been selected

à Dis-engage flash off mode

åThe camera mode can't use the flash

à Refer to the FLASH instruction (p.26)

Incorrect date and time is displayed

å The date and time have been set incorrectly or the camera has ad-

opted the default settings

ÃReset the date and time correctly

The camera buttons do not operate

åCamera malfunction

à Remove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.

åIncorrect memory card format

à Re-format the memory card

The images don't play back

åIncorrect file name (Violation of DCF format)

à Do not change the image file name

Colour of image is different to the original scene

åWhite balance or effect setting is incorrect

à Select appropriate White balance and effect

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