Ashcroft DM61 - Manual (Page 19)

Serial Communication Adapters Instruction Manual
19
TROUBLESHOOTING
Symptom Check/Action
Power LED is off 101B224-06 or 101B224-07:
1.
Check modular cable connection
2. Check power to meter
101B224-08:
1.
Check USB connections
2. Try different USB port
3. Check USB port with other device
Meter not communicating with
DproM or other programs Check:
1.
Serial adapter and cable
2. Serial protocol selected
3. Meter address and baud rate
4. Software address and baud rate
If both data status LEDs (TX and
RX) are off when trying to com-
municate Remove all unnecessary cables and
meters. Try getting the system to work
with only one meter (to ease trouble-
shooting) and then expand the system
one device at a time.
101B224-06:
1.
Check serial cable
2. Connect the DB9 directly to the PC
3. Try a different serial port
Communications slow Increase the baud rate
Random communication errors 1. Increase the TX delay time
2. Decrease the baud rate
Other symptoms not described
above Call Technical Support for
assistance.