Actiontec electronic GT701-WG User Manual

Page 101

Actiontec 54 Mbps Wireless DSL Gateway User Manual

Chapter 9 Troubleshooting

should be an entry for

address, Subnet Mask, and Default Gateway.

Additionally, the “IP Address” entry should be on the

192.168.0.X

network (with

“x” defining a range from

though

255

If the Ethernet adapter is showing an incorrect IP address, click Release, which
sets all values back to 0 (zero). Then, click Renew (this process may take a few
seconds). The renewed IP address should be on the

192.168.0.X

network.

If an error occurs, or the IP address renews with an address outside the

192.168.0.X

network, contact the ISP immediately

If running Windows

98 SE

or Me, check the computer’s

TCP/IP

settings. Select

Start, Run, enter

CMD

in the “Open” text box, then press OK. A “

DOS

” window appears, with a blink-

ing cursor (prompt). Enter

ipconfig

at the prompt, then press Enter on the keyboard.
The IP address of the Ethernet adapter should appear in the

DOS

window.

Ensure the

address in the

192.168.0.X

network (with “x” defining a range

from

though

255

If the Ethernet adapter is showing an incorrect

address, enter

ipconfig/release

at the prompt, then press Enter on the keyboard, which sets all values back
to 0 (zero). Next, enter

ipconfig/renew

at the prompt, then press Enter on the keyboard (this process may take a few
seconds). The renewed

address should be on the

192.168.0.X

network.

If an error occurs, or the

address renews with an address outside the

192.168.0.X

network, contact the

ISP

immediately

Ensure the browser is not set to “Never dial a connection” and there are no

LAN

settings.

To check this, go to Start, Settings, Control Panel. In the Control Panel,
double-click Internet Options. When the “Internet Properties” window
appears, ensure that the “Never dial a connection” option is not activated,
then click

LAN

Settings. When the “Local Area Network (

LAN

) Settings”

window appears, ensure that no settings are activated. If there are settings
activated, deactivate them.

Shutdown and restart the computer. After the computer restarts, unplug the

power cord from the Gateway and plug it back in. When the lights glow solid
green, try accessing the Internet.