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Customer service, Repair order and advice on faults – Siemens GU15DA55 User Manual

Page 29

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29

Customer service

Your local customer service can be

found in the telephone directory or in the

customer-service index. Please provide

customer service with the appliance

product number (E-Nr.) and production

number (FD).
These specifications can be found on the

rating plate. Fig.

9

To prevent unnecessary call-outs, please

assist customer service by quoting the

product and production numbers. This

will save you additional costs.

Repair order and advice

on faults

Contact information for all countries can

be found on the enclosed customer

service list.

Fault

Possible cause

Remedial action

The temperature in the

freezer compartment

is too warm.

Appliance opened

frequently.

Do not open the appliance

unnecessarily.

The ventilation

openings have been

covered.

Remove obstacles.

Large quantities of

fresh food are being

frozen.

Do not exceed max. freezing

capacity.

Warning signal

sounds, “Alarm”

display lights up.

Fig.

2/5

The freezer

compartment is too

warm! Frozen food

is at risk!

To switch off the warning signal and

the flashing display, press the Alarm

button 4.

Appliance is open.

Close the appliance.

Ventilation openings

have been covered.

Ensure that there is adequate

ventilation.

Too much food was

placed in the freezer

compartment at once.

Do not exceed max. freezing

capacity.

GB

0844 892 8999

Calls from a BT

landline will be

charged at up

to 3 pence per

minute. A call

set-up fee of up

to 6 pence may

apply.

IE

01450 2655

US

866 447 4363

toll-free