Eliminating minor faults yourself – Siemens KA62DV71 User Manual
Page 50
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Eliminating minor faults
yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Run an appliance self-test (see chapter “Appliance self-test”).
Customer service will charge you for advice even if the appliance is still under guarantee!
Fault
Possible cause
Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has
approached the set value.
If the temperature is too low check
the temperature again the next day.
Displays do not illuminate.
Power failure; the fuse has been
switched off; the mains plug
has not been inserted properly.
Connect mains plug. Check whether the power
is on, check the fuses.
Display indicates “E..”.
Electronics have detected a fault.
Call customer service.
Warning signal sounds and
the temperature display
on the freezer compartment
flashes.
The freezer compartment
is too warm! Frozen food
is at risk!
To switch off the warning signal, press
the “alarm/lock” button. The display stops
flashing.
The warmest temperature reached in the freezer
compartment is indicated on the temperature
display for 10 seconds.
Freezer compartment door is open. Close the door.
Ventilation openings have been
covered.
Remove obstacles.
Too much food was placed
in the freezer compartment at once.
Do not exceed max. freezing capacity.
Note
Frozen food which has started thawing or which
has thawed can be refrozen if meat and fish
were above +3 °C for not more than one day
or other frozen food for not more than three
days.
The light does not work.
Light switch is jammed.
Check whether the light switch can move.
The light is defective.
(See chapter “Light”.)
Appliance has no
refrigeration capacity.
The light does not work.
The display does not
illuminate.
Appliance has been switched off.
Press the On/Off button.
Power failure.
Check whether the power is on.
The fuse has been switched off.
Check the fuse.
The mains plug has not been
inserted properly.
Check whether the mains plug is secure.
The refrigerating unit
is switching on more
frequently and for longer.
Appliance opened frequently.
Do not open the appliance unnecessarily.
The ventilation openings have been
covered.
Remove obstacles.
Large quantities of fresh food
are being frozen.
Do not exceed max. freezing capacity.