Rectifying faults, After-sales service, To book an engineer visit and product advice – Siemens ET475MU11E User Manual
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Rectifying faults
Malfunctions often have simple explanations. Please read the
following notes before calling the after
sales service.
After-sales service
Our after-sales service is there for you if your appliance should
need to be repaired. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD
number (production number) of your appliance when
contacting the after-sales service. The rating plate bearing
these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is
not free of charge, even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Display
Fault
Measure
Blank
There is no power supply.
Check the household fuse for the appliance. Check whether there is a
power cut by trying other electronic appliances.
“
is flashing
The control panel is damp or an object
is resting on it.
Dry the control panel or remove the object.Then touch any control.
Ҥ
+ number
Appliance fault
Switch the appliance off and on again. Contact the after-sales service if
this appears in the display again.
”ƒ
The electronics have overheated and
have switched off the front grill ele-
ment.
Wait until the electronics have cooled down sufficiently. Then touch any
control.
”…
The electronics have overheated and
have switched off the appliance.
Wait until the electronics have cooled down sufficiently. Then touch any
control.
”‰
The appliance was in operation for too
long and has switched itself off.
You can switch the grill back on again immediately.
The display is
normal, but the
set tempera-
ture is not
reached.
No water in the grill container. The
appliance has reduced power.
Fill the grill container with water. If necessary, leave the appliance to cool
down.
The appliance
has reduced
power or
switched off.
Excessive preheating.
Preheat the empty grill for a maximum of 8-12 minutes. A longer preheat-
ing time could result in the appliance switching off (overheating protec-
tion). Switch the appliance off and let it cool down.
GB
0844 8928999
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
IE
01450 2655