VariZoom VZCINEMAPRO-K4 - Manual (Page 9)

3. Troubleshooting
No Response from head
1) Make sure that the motor power switch is turned on, and the light above it is green.
2) Check to make sure that there aren’t any soft limits set too close together. Disable all soft limits, and
then try again.
3) Power down the system, unplug the XLR connector, wait for a few seconds, re-plug everything back
in, power it back up, then try again.
Pan and Tilt moves too slowly or PanBar range is limited
1) Check both speed settings. If the speed is dialed too slowly it will appear to have no response at all.
Head is “jerky” or too responsive
1) Turn down motor speed.
5) If you have been using the advanced controller, check to make sure that the servo tuning in the
“tuning” menu is set to the factory setting. Selecting “reset all” will return this to the factory preset.
Note: When the jibstick is plugged into the head, it will default to the servo tuning of the last
advanced controller that used with the head.
4. Options and Specs
Additional Software- The Cinema Pro head can operate as a slave to Kuper Node motion control
software, and is also is capable of providing motion data for virtual set operation.
Data capture software is available, for data sharing. This will allow you to export the data from the
Cinema Pro to a personal computer.