Spare parts – Power Jacks E-Series - Machine User Manual
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8
Spare Parts
8.1 Recommendations
8.1.1
E-Series screw jacks are fully supported by Power Jacks. Spare parts and repairs are available.
8.1.2
It is recommended that when a screw jack is used in a production critical environment where
the cost of downtime far exceeds the cost of the screw jack a complete spare screw jack unit is
stocked by the customer. This allows the worn/damaged unit to be returned to Power Jacks for
repair by trained personnel. Alternatively it allows time for a new replacement screw jack to be
manufactured.
8.1.3
When enquiring about replacement parts or a complete unit please send the following
information to Power Jacks:
•
Screw Jack Serial Number (found on product name plate - essential)
•
Screw Jack Model Number (found on product name plate - essential)
•
Original Purchase Order Number (if known).
•
Power Jacks Sales Order Number (if known)
•
Your Contact Details (essential)