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Hints and tips, Troubleshooting – Pure PocketDAB 2000 - User Guide User Manual

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Hints and tips

Troubleshooting

I can’t get any sound

Make sure your PocketDAB 2000 is plugged in or has batteries inserted
and is switched on.
Check that the volume level is not set too low on the unit or
headphones.

Display in DAB mode says ‘ No stations available’

Check that your headphones are connected and the cable is uncoiled.
Use the Autotune facility to search for services. Try moving to another
location to find better reception.

I can’t access secondary services

At the time of publishing not many secondary services are available. If
secondary services are available for the currently selected station the
secondary ‘>>’ indicator will be shown on the display next to the station
name.

Display says ‘Station not available’

This may occur if a broadcaster takes a station off-air whilst you are
listening to it. If tuned to a secondary service PocketDAB re-tunes
to the associated primary service. If tuned to a primary service,
PocketDAB will wait until service resumes or you pick a new station.

The buttons aren’t working

Check that the button Lock switch on the side of your unit is set to the
upper position.

I hear a ‘burbling’ sound on some stations

Although DAB is excellent at providing quality audio from very little
signal, the quality can suffer if the signal strength is too low. If that
happens, a ‘burbling’ sound can sometimes be heard.