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Troubleshooting – Outback Power Systems GFX International Series Operators Manual User Manual

Page 35

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Troubleshooting

900-0112-01-00 Rev B

33

Table 4 Basic Troubleshooting Steps

Symptom Unusual LEDs

Possible Cause

Possible Remedy

None (AC IN LED is
illuminated)

Inverter priority

MATE system display only: Check Stop Sell
Reasons
screen (STATUS/FX/SELL). The
inverter may be behaving correctly.

MATE3 system display only: Check Sell Status
screen with Grid Status soft key. The
inverter may be behaving correctly.

None (AC IN LED is
illuminated)

AC source does not meet
requirements.

Verify grid voltage and frequency.
Determine if they are within the inverter’s
approved limits. If not, the inverter is
behaving correctly. Contact the utility
company if necessary.

MATE and MATE3 system display: The
program selections for limits are IEEE or
USER.

None (AC IN LED and
Inverter are
illuminated)

High output loads will consume
power before it is returned to
the utility grid.

Turn off some output loads and observe the
sell function.

None (AC IN LED is
illuminated)

Inverter has been set to accept a
generator.

Inverter will not intentionally sell to a
generator.

MATE system display only: Set ac transfer
control
to grid.

MATE3 system display only: Set Input Type
to Grid in the AC Input and Current Limit
menu.

Will not sell
power to the
utility grid.

None (AC IN LED is
illuminated)

Sell function has been disabled.

MATE system display only: Set grid tie
authority
to GridTied (ADV/FX/SELL)

MATE3 system display only: Set Grid-Tie
Enable
to Y.

AC IN LED off

No AC input.

Check the AC voltage on the inverter’s input
terminals. If not present, the problem is
external. If present, the inverter could be
damaged. Contact OutBack Technical
Support (see inside front cover of this
manual).


Will not
connect to the
AC source.


(Continued on
next page)







AC IN LED flashes

Inverter set to disconnect
from AC.

MATE system display only: Change the AC
Input Control
setting from DROP to USE
with the AC IN hot key.

MATE3 system display only: Change the AC
Input Mode
setting from DROP to USE with
the

AC INPUT

hot key.

(If this setting was intentional, then no
action is required.)