Actron KAL9615 - Manual (Page 22)

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Section 4: On-Line Help and Troubleshooting Tips
4-1 How to Use On-Line Help
The tester contains On-Line Help for specific
screens, functions, and error messages.
When the On-Line Help symbol ( | ) appears in
the lower right-hand corner of the display, On-
Line Help is available.
To enter On-Line Help, press the HELP key. All Help screens are CAPITAL LETTERS.
This is reminder that you are viewing On-Line Help and not screens associated with
a function. Some On-Line Help messages are longer than one screen. Use the UP
and DOWN arrow keys to scroll through a series of On-Line Help screens. For the
screen example above, the help message would look like screens below:
To exit Help and return to the screen you where, press the BACK key.
4-2 Tool Problems
There may be times when your tester does not seem to be communicating with the
vehicle. Since the tester has built-in diagnostics, it is easy to isolate a problem with
the tester. There will be two basic types of problems that you will deal with: vehicle
problems and tool problems. Both might affect your test. Remember, the OBD II
System Tester always goes through a SELF CHECK each time you power the unit up.
Use the troubleshooting tips below to help diagnose OBD II System Tester problems
before calling Actron’s Technical Support line:
1. The OBD II System Tester will not power up:
_ Check the OBD II connector for power. If not, check the fuse if applicable.
_ Verify vehicle’s battery is 8 volts or higher.
_ Unplug and plug back in the Data Link Connector (DLC) to verify the connector is
properly seated to the vehicle connector.
2. Tool will not “Link” to the vehicle computer:
_ Ignition key is ON.
_ Unplug the DLC adapter from the vehicle and plug it back to verify connection.
3. Your Keyboard does not function properly:
_ Perform the Keyboard Test by entering the Self-Test and select the Keyboard Test
function.
_ If the keyboard test shows nothing and you still experience the problem, then call
Actron’s technical support personnel at 1-800-253-9880.
Operating Error.
Check Connections!
Try Again?
No |
THE TESTER CAN NOT
COMMUNICATE WITH
VEHICLE. CHECK THE [
FOLLOWING:
1.IGNITION KEY ON
2.HOOKUP TO VEHICLE ]
TEST CONNECTOR OK? [
3.EMISSIONS LABEL